Personal Record Review: What You Need to Know

You may use your Personal Record Review response for any personal reason.

An employer or licensing entity cannot ask you to provide this information as a condition of obtaining or continuing a job or holding a license: this is prohibited by New York State Labor Law. This law does not apply to: employees of state or municipal departments; employees of legally incorporated hospitals, and employees of medical colleges associated with such hospitals; and employees of private proprietary hospitals.

Access to criminal history records for employment or licensing is only permitted if there is a state law, federal law, or local law of a New York State village, town, city or county that specifically authorizes a fingerprint-based criminal history record check for employment or licensure.

State Labor Law also requires every employer to post a copy of New York State Correction Law Article 23-A, which deals with the licensing and employment of individuals convicted of crimes. The information must be posted in a place accessible to employees.

There are two types of Personal Record Review responses:

Personal Record Review – Unsuppressed

This response contains all criminal history records, including those suppressed or sealed under New York State Criminal Procedure Law (CPL), including:

• CPL 160.50 dismissed cases
• CPL 160.55 eligible violation/infraction convictions
• CPL 160.58 eligible substance abuse and related convictions
• CPL 160.59 eligible convictions granted by the court
• CPL 720.35 youthful offender adjudications
• Individual charges dismissed in court and the equivalent arrest charges, if the case was disposed on or after Nov. 1, 1991.

Personal Record Review – Suppressed

This response does not include sealed or suppressed information, as detailed above.

Please Note:

• An individual must choose to receive either an unsuppressed or suppressed Personal Record Review response. If both responses are needed, a separate request must be submitted for each response.
• Individuals who believe they have a criminal history record under more than one name must include those name(s) as aliases on the Personal Record Review application and fingerprint card. This information will help DCJS locate additional sealed records.
• Children younger than 11 years old cannot be fingerprinted for a Personal Record Review

How to request a Personal Record Review while living in NYS

1. Contact MorphoTrust USA to schedule an appointment to have your fingerprints taken: visit https://uenroll.identogo.com/ or call 1-877-472-6915.
2. You must provide one of the following Personal Record Review service codes either online or by phone:
   • For a Suppressed Record: 15464Z
   • For an Unsuppressed Record: 15465F
3. You must provide the following at your fingerprinting appointment:
   1. One form of identification. Visit https://uenroll.identogo.com or call 1-877-472-6915 for information about acceptable forms of identification. Note: If you are a minor between the ages of 11 and 17 and do not have an acceptable form of identification, please complete the New York Photo ID Waiver for Minors form.
      
      AND
   2. Payment: $62. Credit cards, checks and money orders are accepted. Checks or money orders must be made out to "Idemia".

After Submitting Your Personal Record Review request:

• DCJS staff will process your Personal Record Review within seven to 10 business days after they receive your fingerprint transaction. You will receive your Personal Record Review from DCJS via U.S. mail. Responses cannot be picked up at DCJS.
• New York State does not release this information to a third party.
• Your response may include one or more of the following: your criminal history record, information about fingerprints you submitted as required by law for employment, licensing or other purpose, or a “no record” response.
• You also will receive information explaining how to challenge the accuracy of any reported information.

Contact the Record Review Unit at 518-457-9847, 518-485-7675 or RecordReview@dcjs.ny.gov with any questions about this process.

How to request a Personal Record Review while living outside NYS

To find an IdentoGo location in your state of residence:

1. Visit https://uenroll.identogo.com/ and enter one of the following service codes:
• 15464Z to obtain a Suppressed Record 
• 15465F to obtain an Unsuppressed Record 
2. Then, click “Locate an Enrollment Center” and enter either your zip code or city and state to find a center near you.
3. Once you have visited a center and been fingerprinted, it will take seven to 10 business days for the New York State Division of Criminal Justice Services to mail a response to you.



NOTE: IdentoGo charges an additional $30 for this processing; the fee must be paid when you are fingerprinted.

If there is no IdentoGo Enrollment Center near you, please follow these procedures:

1. Download an FBI (FD-258) fingerprint card, complete the personal information fields on the fingerprint card and then contact a local law enforcement agency to have your fingerprints taken on the card.
   
   Note: If you are a minor between the ages of 11 and 17 and do not have an acceptable form of identification, please complete the New York Photo ID Waiver for Minors form.
2. Visit https://uenroll.identogo.com to enroll for Cardscan submission. A processing fee of $62 will be collected during that enrollment process. During enrollment, you must provide one of the following Service Codes:
   • 15464Z to obtain a Suppressed Record
   • 15465F to obtain an Unsuppressed Record
3. You will receive an enrollment confirmation page with a barcode printed on the top right of the page once your registration is complete. Print and sign the confirmation page with the barcode and mail the signed confirmation page and the completed fingerprint card to:
   
   IDENTOGO
   Cardscan Department
   6840 Carothers Parkway, Suite 650
   Franklin, TN 37067-9929
   
   

   NOTE:

   • IDENTOGO will not forward pre-paid envelopes to DCJS.
   • If you are out of country, please contact the Record Review Unit at 518-457-9847 or 518-485-7675.

After Submitting Your Personal Record Review request:

• After DCJS receives your fingerprint transaction from MorphoTrust USA, your Personal Record Review from DCJS will be processed and sent out via U.S. mail within 30 business days. Responses cannot be picked up at DCJS.
• New York State does not release this information to a third party.
• Your response may include one or more of the following: your criminal history record, information about fingerprints you submitted as required by law for employment, licensing or other purpose, or a “no record” response.
• You also will receive information explaining how to challenge the accuracy of any reported information.

Contact the Record Review Unit at 518-457-9847, 518-485-7675 or RecordReview@dcjs.ny.gov with any questions about this process.

How to request a Personal Record Review and Waiver of the DCJS Record Review Fee

If you are unable to pay the fingerprint processing fee, you may contact DCJS to request a Record Review Fee Waiver Application Packet:

E-Mail: RecordReview@dcjs.ny.gov. You must provide your current complete mailing address to obtain the application packet. 

OR

Surface Mail: Records Review Unit, New York State Division of Criminal Justice Services, 80 South Swan St., 5th Floor, Albany, New York 12210

Steps for completing the packet:

1. Select the type of Personal Record Review response: Suppressed or Unsuppressed
2. Be sure to include the following documents:
   1. The Record Review Fee Waiver application form (DCJS 1894A 03/18).
   2. The completed fingerprint card: obtain fingerprints on the card you received in the packet and complete the demographic information on the card.  Please do not fold the fingerprint card.
   3. One of the following to support your request for the fee waiver:
      
      A copy of a current and valid public assistance benefits card in your own name.  This could include a SNAP (Food Stamp) card, a Medicaid Card, a New York State Public Assistance Benefits Card, or a public assistance benefits card from another state.
      
      OR
      
      

      The Record Review Fee Waiver – Notarized Financial Statement (DCJS 1894B 03/18). This form requires you to provide your annual gross (total) household income and your household size.  You must complete the form, sign it and have the form notarized. The form must be complete and returned to support your request. This form will be included in the packet mailed to you.

3. Mail the completed packet to:

Records Review Unit
New York State Division of Criminal Justice Services
80 South Swan Street, 5th Floor
Albany, New York 12210

Upon receipt, DCJS will review your application and if approved, the Record Review Unit will process your fingerprint cards.

• DCJS will process your Personal Record Review within 7 to 10 business days after the agency receives your request, you will then receive your Personal Record Review from DCJS via U.S. mail. Responses cannot be picked up at DCJS.
• Your response may include one or more of the following: your criminal history record, information about fingerprints you submitted as required by law for employment, licensing or other purpose, or a “no record” response.
• You also will receive information explaining how to challenge the accuracy of any reported information.

Contact the Record Review Unit at 518-457-9847, 518-485-7675 or RecordReview@dcjs.ny.gov with any questions about this process.